Wednesday, November 27, 2019

A fitness guru dishes on post-holiday, winter vacation workout ideas

A fitness guru dishes on post-holiday, winter vacation workout ideasA fitness guru dishes on post-holiday, winter vacation workout ideasYour winter body needs a workout.Winter vacation is around the corner. And we could all use a nice mental and physical break from the daily grind. Between the restaurant exploration, tourist hotspots, andThanksgivingfeasts, keeping up with your fitness regimen may seem less than appealing.So, here are super-simple ways to exercise, even while in vacay-mode.Create a sceneTake a brisk walk to soak in your vacation scenery. Reflect on life, clear the mind, and admire the new landscape or city skyline, all while logging in miles. Or, find a park on the other side of town and jog over to check it out.Have classTry out a local yoga studio or boutique gym. Youll get a glimpse of a different fitness community and do something great for your body. Pair the class with a post-workout meal at a popular eatery for a unique experience.Keep it short and simpleTake 15 minutes and do a quick workout in your hotel room or gym. Think one-minute sets of push-ups, squats, crunches, jumping jacks, and planks. Jog for a minute in between each exercise and youve got yourself a no-fuss, no-equipmentworkout, complete with cardio and strength.Groove and moveCreate an upbeat vacation playlist that doubles as your exercise pump-up music. Think fast pace and big beats. Before brunch, enjoy your tunes while running the hotel stairwell or treadmill, ordauerlaufthrough the town square. Itll put you in a great mood. And what better way to start a day of exploration?Breathe and releaseNot feeling a high-intensity workout? Aim for low-intensity andstress-relieving, like a long walk and extended set of stretches. Deep breathing while stretching will slow your body down and loosen it up. Do some slow head and shoulder rolls, torso twists, and runners lunges. A real breather from the daily chaos. And you deserve every bit of it.So, in preparation for your next vacat ion, toss in some workout gear and build that new playlist. In addition to exploring a new town, youll also explore a new running path or gym class.Cheers to keeping fit, fresh, and energized andreallyenjoying that extra vacation cocktail.This article first appeared on Capitol Standard.

Friday, November 22, 2019

Add More Wow to your Customer Service Experience

Add More heidewitzka to your Customer Service ExperienceAdd More Wow to your Customer Service ExperienceAdd More Wow to your Customer Service Experience Lieberman and Eric KeilesFrom Fire Your Sales kollektiv Today coauthored by Mike Lieberman and Eric Keiles, co-founders of Square 2 Marketing (Greenleaf Book Group Press, 2012). When it comes to creating a remarkable company, geschftsleben owners often overlook the customer service experience.In reality, this is probably making the best place to start making changes that impact the customer directly. Remember, our goal is to make your customers and prospects say WOWWowing Them in Little WaysWhen Disney wanted to make their resort experience more magical, they challenged every member of their staff, from executives to rckendeckung personnel, to come up with new ways of improving each guests visit. The housekeeping staff dreamt up one particularly remarkable innovation.All Disney resort visitors find a plush Mickey Mouse toy waiting fo r them in their rooms, available for purchase at the end of the stay. Instead of letting Mickey hang out in his packaging on the desk, the folks at Disney realized that they could put him to work.When guests arrive back at their room after their first day in the park, they are amazed to find Mickey all tucked into the bed, watching TV. The next evening, after a day of fun and excitement, the family returns to find Mickey taking a showerThen, on the last day of their visit, Mickey is waiting patiently by the window for his new family to return.Each one of those little wows is not remarkable alone. But by gradually building the customers excitement, by the end of the trip, the entire process becomes exponentially remarkable.The little wows created by bringing a childs favorite animated character to life are priceless when it comes to the overall customer experience. And it doesnt cost the company a dime . . . just a few minutes of extra effort on the part of the housekeeping staff.How Little Wows Add UpOf course, you dont have to be Disney to put little wows to work for your company. At Square 2 Marketing, we realized that the onboarding process is the most critical period in every new team members experience. It sets the tone for their entire time with the company.And yet, many businesses dont take the time to make the onboarding experience remarkable. We set out to change that.When you show up for your first day of work at Square 2 Marketing, you find your new computer all set up and waiting for you. Sitting next to your computer is a set of company business cards with your name on them.Think about it How many times have you started a new job only to wait around half the day for an IT guy to set up your computer? Or, three weeks into the new job wondered, Do I get business cards?We also make a point of having a company-wide welcome lunch for every new team member on their first day and a welcome happy hour to help new members get to know the team. When a new t eam member gets home from their first day of work, they find a houseplant waiting for them with a note from their new leaders saying We look forward to growing with youAnd the onboardingexperience doesnt stop there. We dont just hand new team members a manual and then throw them into the deep end to see how well they swim.Instead, over the first week, they are automatically scheduled to meet with each team member individually so that they can get an idea of everyones role at the company and begin to understand how the company works at every level.Each one of these steps, taken individually, wouldnt be all that remarkable. But all of them together add up to create a truly remarkable onboarding experience that generates team enthusiasm, dedication, and loyalty. All that for just a little extra effortFinding the Wows for your geschftlicher umgangTake a look at your business. Take a look at it from your customer or prospects perspective.Drill down into every single detail interaction wi th each and every touch point and you will find experiences that are detracting from your company brand. You will find experiences that are frustrating your customers and maybe even experiences that are preventing your prospects from hiring your company or purchasing your products.All it takes is a little work and a few little WOWS to change everyones perception of your company.Author BiosMike Lieberman is the founder and President of Square 2 Marketing.For over 10 years, he has been passionate about helping ordinary businesses transform into the businesses that people talk about. He is the author of the popular Remarkablog, a guest blogger for a number of marketing oriented blogs, a thought leader in Reality Marketing, and is regularly quoted in the media.Eric Keiles is a leading sales and marketing strategist focused on pioneering a new breed of business solutions. Eric and his co-author and business partner Mike Lieberman have grown Square 2 Marketing from a boutique agency to a full-service developer of comprehensive marketing strategy and tacticsMike and Eric are co-authors of Fire Your Sales Team Today Then Rehire Them As Sales Guides In Your New Revenue Department (Greenleaf Book Group Press, 2012.)

Thursday, November 21, 2019

Ageism in the Workplace 2018

Ageism in the Workplace 2018Ageism in the Workplace 2018Ageism is a common term used to describe age discrimination in the workplace. Ageism is defined by Dictionary.com as a tendency to regard older persons as debilitated, unworthy of attention, or unsuitable for employment.Do you agree with the above definition? From my experience, I have noticed quite the opposite to be true. Ageism at work stems from the belief that younger, fresher, candidates can contribute more than older, experienced, candidates. I will explain why this is not true below.According to AARP.org, one in five workers in the U.S. (33 million) is age 55 or older. 64% of workers say they have seen or experienced age discrimination at work. 58% of adults believe discrimination against age begins among workers in their 50s. Personally, I have witnessed age discrimination begin among workers in their 40s. Why should you care? Unlike other forms of discrimination, age discrimination will almost certainly affect your lif e at some point in the future.Signs of Discrimination Against AgeHave you ever been told, You are overqualified for the job, You are too senior for this job or You would not fit in with the companys culture? More often than not this is legal code for, You are too old for the job. If you have been told to trim down your background, remove work from your resume, and dumb down your experience, chances are someone is trying to help you appear younger. These are just Find My Profession who can help combat unterstellung hiring objections based on age.Advantages of Hiring Experienced EmployeesThere are a plethora of reasons why hiring older employees is beneficial. For starters, older employees have more experience. They have gone through the trenches, made their mistakes, and learned from them. A company full of young employees is bound to make many of the same mistakes that these experienced employees have made. This can be a huge expense financially as well as time invested fixing these mistakes.Experienced employees can act as mentors. Steve Jobs put it nicely when he said, It doesnt make sense to hire smart people and then tell them what to do we hire smart people so they can tell us what to do. Young companies/founders should not be intimidated by older employees. Instead, they should utilize their experience, knowledge, and professionalism that has been accumulated over the years.Age in Relation to Salary RequirementsMany companies think that the higher the age, the higher the salary they must pay. I am here to tell you that this is not always the case. And even when it is true, you cannot compare apples and oranges.First things first, do not rule a candidate out because you assume they will require a higher salary. Ask them If they tell you that $125,000 is their salary requirements and that is perfectly within your budget, do not rule them out because you are afraid they will leave for a better opportunity.Second, stop being such a stickler on the salary. If someone brings an extra ten years of experience to the table, do they deserve an extra $10,000? Absolutely The experience they will bring and mistakes they will prevent you from making will pay for itself in the first month.Ageism in the Workplace ConclusionIt is a new year. 2018 is here and everyone can play a part in preventing age discrimination at work. Hiring managers, make a conscious decision to value experienced employees accurately. I can tell you from experience that hiring older employees is the way to go. Check out my viral LinkedIn post (15 million+ views, 10,000+ comments, and 175,000+ likes) on ageism in the workplace.